Description of the implementation
Koprzywnica located in the municipality of Przechlewo in Pomorskie Voivodeship is a charming village with a fantastic places of pure nature, which are almost undisturbed by human activities. The picturesque forests, lakes and meadows create an idyllic picture of Poland before at least a hundred years. Among these wonderful views, not far away from the road connecting Bydgoszcz with Kołobrzeg the Aubrecht Hotel **** has been created. Its owner turned to HCG with a request to prepare a post-implementation audit of investments, evaluate the quality of services and to develop a long-term investment plan.
The only way of the objective and thorough analysis of the state of the entire facility, as well as the quality of services provided was checking it empirically, by sending a mystery guest. HCG investigators went to the Aubrecht hotel under the cover pretending to be normal visitors wishing to experience relaxation away from civilization. During this three-day stay, they benefited from all the key services of the hotel and carefully looked at the quality of the construction and finishing works. As a result of the mentioned visits a detailed report has been developed, showing the strengths and weaknesses of the facility and featured the opportunities and threats facing it in the near future.
The scope of the remaining work included, among other things:
- examination of the quality of services in the hotel part, dining and SPA of the facility,
- construction and finishing works quality test of buildings of the complex,
- functional analysis of commercial space, hotel rooms and common areas of the hotel,
- assessing the validity of investment expenditure, in terms of the resulting standard,
- assessment of the opportunities and threats facing the facility
- recommendation for future action – from short- and long-term investment to marketing and sales strategy of the complex
- development of prediction for the current and the recommended budget
